Help Center

How can TruMerit help me become licensed as a nurse in the United States?

What is the NCLEX?

Are the credentials evaluation and the NCLEX the only steps to working as a nurse in the United States?

How do I learn about the necessary requirements for different states?

Does TruMerit provide its services to nurses wishing to migrate to countries other than the United States?

What are the services provided by TruMerit for nurses wanting to migrate to the U.S.?

What is the Certificate Program (CP)?

What is the next step after the completion of the Certificate Program (CP)?

What is the Credentials Evaluation Service (CES) Professional Report?

What is the Credentials Evaluation Service (CES) Academic Report?

What is the VisaScreen®: Visa Credentials Assessment?

What is the next step after completing the VisaScreen®?

What is the Credential Verification Service for New York State (CVS)?

What is the Credentials Evaluation Service (CES) Professional Report?

What is the Process Applying to the Credentials Evaluation Service?

What is Credentials Evaluation Service (CES) Re-evaluation?

What is the English Language Proficiency Report for the Credentials Evaluation Service (CES)?

What is Expedited Review Service for the Credential Evaluation Service (CES)?

Can I Reprocess an expired CES order?

What is the difference between CES: Professional vs. Academic Report?

What is the VisaScreen®: Visa Credentials Assessment?

What is the next step after completing the VisaScreen®?

VisaScreen® Renewal

VisaScreen® Expedited Review Service

212(r) Certified Statement: An Alternative to VisaScreen® Certification for RN’s Who Meet Certain Criteria

Academic records request forms for professions requiring VisaScreen®

Additional VisaScreen® Requirements for Registered Nurses

Additional VisaScreen® Information for Physical Therapists

Applying for VisaScreen®: VisaScreen Credentials Assessment

VisaScreen® Streamlined Process for Those Educated in the United States

VisaScreen® ICHP Certificate Verification Letter

VisaScreen® Reprocess of an expired order

VisaScreen® Certification Renewal for Applicants Previously Certified by FCCPT

Additional VisaScreen® Information for Clinical Laboratory Technicians and Clinical Laboratory Scientists

What is the Credential Verification Service for New York State (CVS)?

Do I need to have passed the NCLEX-RN exam to practice in New York State?

How do I apply for Credentials Verification Service for New York State?

For the Credentials Verification Service for New York State service, what happens after TruMerit receives all the information from schools and licensing authorities?

How long does the Credentials Verification Service for New York State take?

Why does my Credentials Verification Service for New York State order status say ‘Ready for Submission?’

How do I make a payment?

How do I submit a Passport Photo?

What do I do if I have Browser Problems?

I am a registered nurse living in the Philippines. Am I eligible to participate in the International Standards for Professional Nurses Program (ISPN)?

What is the primary benefit of participating in the International Standards for Professional Nurses (ISPN) Program?

What are the components of the International Standards for Professional Nurses (ISPN) Program ?

How do I Choose the Correct TruMerit Service?

How do I submit my secondary school requirement?

Why was my secondary school document rejected?

My secondary school requirement is not in English. What do I do?

I no longer have access to my secondary education requirement. What do I do?

How do I submit my transcript validation form?

My school is permanently closed. How do I submit this requirement?

Why was my transcript requirement rejected?

My school cannot complete the TruMerit form. What should I do?

My school no longer has my transcripts/data. What should I do?

My school cannot answer a question on the form. What should they do?

My school will not send documents via postal mail. What do I do?

Can I send in copies of my transcripts to TruMerit?

My school uses an authorized third-party organization to house transcripts. Can those be accepted?

My school is not English-speaking, so they will not complete an English form. What should I do?

My transcripts are not in English. What should I do?

How do I submit my license requirement?

Why was my license requirement rejected?

My licensing body cannot complete the TruMerit form. What should I do?

My licensing body cannot answer a question on the form. What should they do?

My licensing body will not send documents via postal mail. What do I do?

My licensing body is not English-speaking, so they will not complete an English form. What should I do?

Can I send in copies of my licenses to TruMerit?

My name has changed since I completed my nursing education/received my license/received my last TruMerit service. How can I update it?

I already received an evaluation from another company and sent all my documents to them. Can they forward them to you?

I have already received an evaluation from you in the past. Can those documents be used for my new order?

Will my documents be returned to me?

I had my documents sent by the correct source a while ago. Why are they not showing as received on the portal?

How do I submit my English Language Proficiency requirement?

Why were my English Language Proficiency exam scores rejected?

What is the Document Retention Policy?

What is the Third Party Authorization for Release of Applicant Information Policy?

Is there Refugee Information available?

What is the next step after the completion of the Certificate Program (CP)?

What is the Process for applying to the Certification Program?

What are the English Language Requirements for the TruMerit Certification Program & Qualifying Exam?

What is the TruMerit Qualifying Exam® Schedule?

How do I schedule the TruMerit Qualifying Exam®?

Where are the test centers for the TruMerit Qualifying Exam®?

What is eSAVED™?

How do I know if I am eligible for eSAVED?

How do I order eSAVED?

Can I pay for eSAVED with a check?

What are the benefits of storing your documents with eSAVED?

I just purchased an evaluation service with TruMerit. Is document storage included with my order?

Does eSAVED extend the expiration date on my VisaScreen certificate?

Does eSAVED extend the 3-year license validation requirement?

I’m now a registered nurse in the U.S. What if I want to endorse to another state?

Is eSAVED a credentials evaluation service?

Does eSAVED extend the storage of my evaluation report?